FAQ

Q: How can I track my package? A: Once your order ships, you will receive an email confirmation with a tracking number. If you ordered multiple items, they may arrive in separate packages so we can get each item to you as quickly as possible.

Q: How do I start a return or request a refund? A: To start a return, simply email us at help@summerform.com with your order number and the reason for the return. We will guide you through the process. Items must be unused and in original packaging to qualify.

Q: Are your teeth whitening strips safe for sensitive teeth? A: Our whitening strips are formulated to be enamel-safe and designed to minimize sensitivity. 

Q: How often should I use the Jawline Trainer or Grip Strengthener? A: For the best results, consistency is key. We recommend starting with 5-10 minutes a day and gradually increasing the intensity as your muscles adapt. Always listen to your body and avoid overtraining.

Q: What do I do if my item arrives damaged? A: We take great care in our packaging, but if your item arrives damaged, please email us immediately at help@summerform.com with a photo of the damage, and we will send a replacement right away.

Q: How long does it take to hear back from support? A: Our team aims to respond to all inquiries at help@summerform.com within 2 business days.